COVID – Information
Please read our information below, on how we will be operating during coronavirus
Information for Guests
f ”We look forward to welcoming guests to Perran Springs. As we all know, due to Coronavirus things may be a little different to your usual holiday with us. We are following Government guidelines and thought it would be useful to guests if we supplied some additional information. These details will be updated as and when required.
Revised Check-in Details for Guests
Where possible we will be operating a more socially distant check-in process. Before arrival you will be sent a map of the park where you will see the precise location of your numbered pitch or named accommodation unit. This email will also include details of your check-in process and any further instructions for your arrival. We will supply these details just before your holiday so we can keep you up to date with the current guidelines at that time.
A Safe and Enjoyable Holiday
We will be respecting social distancing and introducing increased hygiene measures, so everyone stays safe whilst on holiday with us. This may mean that some facilities may be limited or closed if necessary (please see below for current details).
As a holiday park we are fortunate to have large open recreation spaces and a lake meadow with a nature trail, ideal for social distancing with plenty of fresh Cornish air. When using our indoor facilities we ask you to remain socially distant and use the hand cleansing stations provided, so all guests can be at ease and enjoy their holiday. Our children’s play areas will also have dedicated hand wash / gel stations, we request your children use these stations both before and after playing on the play areas.
Some Key Points
We are pleased to be recognised by Visit England as a Covid Safe and Secure Park.
Revised check-in procedures and times will be used where necessary.
We will display signage to promote hand washing and social distancing.
Our accommodation and facilities will be deep cleaned with special attention paid to high touch point areas, in some circumstances extra time may be required to do this.
Hand washing or sanitising units will be widely available for guests to use, including both indoor and outdoor areas.
To protect guests we will be wearing PPE where we deem it necessary.
NHS Test and Trace
Before your holiday with us, we recommend that you download the NHS COVID-19 app – you can do this by clicking the link below. The free NHS COVID-19 app is a vital part of the NHS Test and Trace service. When on holiday you will be asked to scan the code of venues that you visit, or supply them with your contact details, if you use the app you will then be notified if needed. When you arrive for your holiday and check-in on the park you will be able to scan our individual Perran Springs Holiday Park QR Code. We also hold the contact details of the lead name on your booking form, in order to comply with the Government’s test and trace information request. This information will be held in line with Data Protection rules.